We've implemented a new feature today.
Import Mentions
This feature allows you to add mentions into the system that weren't collected by our crawlers. It can be used either when migrating from another service or ongoing when you want to add specific mentions into BrandMentions.
The feature can be found in the My Mentions module.
You can add mentions one by one or bulk import them using a CSV or Excel file.
Hey BrandMentions fans,
Today we've added a new improvement to the system. We've updated the country location identification.
Starting from today you will see more accurate country detection especially for Twitter, but not only.
The location data can be found in the Analytics section:
You can also filter based on Country using the Filters section:
New feature added in the Analytics section
Compare Month over Month
You can now select individual time frames and compare them.
You will better understand how your brands or campaigns are performing compared to previous time intervals.
To access the time comparison, you should go to the >> Analytics module and then select the >> Date dropdown at the top of the page.
Below of some visual samples on how the comparison looks like.
Enjoy the tools!
Starting today you can access the full historical mentions data for Twitter.
BrandMentions's historical data extraction is delivered within hours and contains all the metrics you need, including posts, users, reach and influencers.
You can track any keyword, brand, competitor, topic or hashtag.
Depending on the subscription you are on you can access historical data going back from months to years.
😎 Today is an important day at BrandMentions.
We launched a big update focusing on collecting more mentions and adding new features to improve the accuracy of the mentions.
Some of the things we added and improved:
Behind the scenes this update means a complete redesign of our backend systems. The amazing team at @BrandMentions worked on this for the past six months focusing on data quality, mention accuracy and project creation speed.
Full details on the launch can be found in the official blog post: https://brandmentions.com/blog/improved-monitoring-updates/
👏👏👏 PS: A Hundred Thank Yous go to the amazing team at @BrandMentions and to our unique customers who provided so much quality feedback.
We strive to keep things simple to use while the tool evolves. Today we are doing a simplification for the Segments and Tags area.
You can now manage these directly from the "Mentions" module.
👉 The improvement allows you to delete segments or tags from the "Mentions" side-bar. This makes things simpler than they were before.
The previous administration details for Segments & Tags were removed from the Project Settings module.
Great News!
Starting today you can mix filters with AND/OR operators. This was a much requested feature by people who wanted to segment their data better.
You can find the feature in the Filters area:
Below is a quick video on how to use this:
We are launching a new visualisation mode for the "My Mentions" module.
We call it the "Full View" mode.
The new mode allows you to see a feed with expanded mentions, very similar to the feeds of popular social networks.
There are two mention feeds you can use now:
👇 Below is a short video with how the Full and List view look like
Enjoy the tools!
Starting today all accounts have access to the 📊 new interactive charts feature.
We've added this functionality in the Dashboard and My Mentions modules.
Interactive charts provide additional information that was unavailable with the static charts. For example, slices of an interactive pie chart separate from the rest of the pie when you click them and the data for the slice appears.
You can now click on any chart and get the granular data for that specific chart. Also that data can be exported in Excel or CSV format.
Check the video below to see how the new interactive dashboard works:
We've added a search shortcut and some new filters.
✅ New filter - Hashtag
✅ New filter - Country
✅ New filter - Context of mention
✅ Filters Search Box to quickly find what filter you want to apply
Check the video below to see how these work:
We've also fixed some bugs that caused invalid refreshing of the interface when filters were applied.
